Dental Receptionist - Full Time

Key Responsibilities

• Answering calls, greeting patients, and providing translation services as needed
• Maintaining patient logs, creating and updating patient records, and scheduling appointments
• Verifying insurance eligibility and assisting with insurance documentation
• Responding to patient inquiries via various communication channels
• Performing billing functions, reconciling cash receipts, and managing referrals and recall processes
• Preparing treatment estimates, collecting fees, and ensuring proper documentation
• Supporting clinic operations and performing additional duties as assigned

Qualifications

• A High School Diploma or GED
• Experience in a medical, dental, or optometry office preferred
• Bilingual (English/Spanish) at a proficient level
• Strong organizational, communication, and customer service skills
• Proficiency with Microsoft Office and basic medical/dental terminology

Skills and Traits

• Ability to prioritize, handle multiple tasks
• Interact professionally with patients and staff
• Deliver excellent service