Dental Receptionist - Business Assistant

About the Role

Support front office operations in a dental practice, ensuring excellent patient service and efficient office management.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Handle front desk duties such as answering calls, managing emails and mail.
• Schedule and confirm patient appointments using dental software.
• Manage insurance claims, verify benefits, and follow up on outstanding payments.
• Post payments, process accounts receivables, and review treatment fees with patients.
• Collaborate with the team to implement office systems and improve operational efficiency.

Requirements

• Experience in a fast-paced, customer-focused environment.
• Strong communication and organizational skills.
• Experience with dental or medical billing, insurance, and dental software preferred.
• Ability to maintain confidentiality and adhere to HIPAA regulations.
• Ability to sit for extended periods and lift up to 15 pounds.
• Willingness to attend periodic training sessions.
• A TB test may be required prior to employment.