Dental Receptionist

Key Responsibilities

• Greeting and assisting patients, answering calls, and managing inquiries
• Registering new patients, updating records, and maintaining confidentiality
• Scheduling, canceling, and adjusting dental appointments per clinic guidelines
• Verifying insurance eligibility, collecting documentation, and addressing insurance questions
• Performing front-office billing activities, including collecting payments and cash reconciliation
• Supporting patient care through managing referrals, recalls, treatment estimates, and fee collection
• Performing additional duties as assigned

Qualifications And Skills

• High School Diploma or GED
• Experience in a clinic, optometry, or dental office preferred
• Bilingual (English/Spanish) preferred at a high proficiency level
• Ability to prioritize tasks in a fast-paced environment
• Proficiency with Microsoft Office applications
• Attention to detail and commitment to customer service
• Basic knowledge of medical or dental terminology

About the Role

Our organization is dedicated to providing high-quality, accessible healthcare and fostering an inclusive, community-focused environment.