Dental Receptionist

Responsibilities

• Answering phones, transferring calls, and taking messages
• Greeting patients, maintaining logs, and providing translation services
• Collecting and updating patient data, creating charts, and registering new patients
• Scheduling appointments, managing cancellations, and updating schedules
• Verifying insurance eligibility and assisting with insurance questions
• Responding to patient inquiries via various channels
• Performing billing functions, reconciling cash, and managing payments
• Handling referrals, recall processes, and documentation
• Creating treatment estimates, reviewing with patients, and collecting fees
• Performing other assigned duties

Qualifications

• A High School diploma or GED
• PREFERRED: Experience in clinical, optometry, or dental offices
• PREFERRED: Bilingual in English/Spanish at a high level
• Strong multitasking, communication, and computer skills
• BASIC KNOWLEDGE OF MEDICAL/DENTAL TERMINOLOGY
• COMMITMENT TO EXCELLENT CUSTOMER SERVICE

Benefits

• Competitive pay
• Health insurance
• Retail plans
• Paid time off
• Holidays