Dental Receptionist

About the role

Join our team as a Dental Receptionist, serving as the frontline contact for patients in a community health setting.

Responsibilities

• Greeting patients, answering calls, and assisting with inquiries both in person and electronically
• Registering new patients, updating records, and maintaining confidentiality
• Scheduling, canceling, and adjusting dental appointments per clinic guidelines
• Verifying insurance, collecting documentation, and assisting with insurance questions
• Managing front-office billing activities, including payment collection and cash reconciliation
• Supporting patient care through referrals, recalls, treatment estimates, and fee collection
• Performing additional duties as assigned

Qualifications

• A High School Diploma or GED
• Preferred experience in a clinic, optometry, or dental office
• Bilingual (English/Spanish) preferred at level 9
• Ability to prioritize tasks and handle multiple responsibilities in a fast-paced environment
• Proficiency with Microsoft Outlook, Word, and Excel
• Strong attention to detail and excellent customer service skills
• Basic knowledge of medical or dental terminology

Benefits

This role offers competitive pay, comprehensive benefits including health insurance, profit sharing, PTO, and holidays, supporting a mission to provide high-quality, accessible dental care to diverse communities.