Dental Patient Service Rep (part-time)

Dental Patient Service Rep

The Dental Patient Service Rep will facilitate efficient processes for reception, patient registration and clerical services that support the operation of the dental center. This position is responsible for the daily operation of registration for existing and new patients according to policies and procedures; facilitate patient flow, patient information, co-payment collection, and insurance verification.

Required Qualifications

• Must submit a CORI release form and demonstrate proof of being free from disqualifying information.
• High School Diploma or equivalent preferred.
• Certification for Dental Assistant, Medical Office or Medical Secretary preferred.
• Strong knowledge of dental insurance coverages.
• Experience working with Epic Wisdom is a strong plus.
• Experience working with Electronic Medical Records preferred.
• Experience working in a dental environment within reception or registration preferred.
• Bilingual skills (English, Spanish/Portuguese) preferred.

Competencies

• High level of customer service and a positive approach to work with patients.
• Projects positive attitude about the department and the health center, and offers services to ensure positive experience.
• Able to maintain an organized work area and work collaboratively as a member of a team.
• Able to effectively communicate with patients.
• Able to handle confidential information in a professional manner.
• Works well under pressure to manage stressful situations.
• Uses sound judgment and confidence.
• Able to multi-task.
• Detail-oriented and accurate.

Benefits

• 3.2 weeks of paid time off (PTO), 3 personal days, and 11.5 paid holidays;
• employer contributed health, dental, vision, life insurance, long term disability and retirement contributions;
• voluntary flexible spending accounts and disability/critical illness coverage;
• employee discounts, referral program, reimbursable licensing fees, tuition reimbursement, and continuing education credits.

Schedule

Part-Time 24 hours per week

Pay Range

$20.00 – $23.00 per hour

The pay range represents HealthFirst’s good faith estimate for this role at the time of posting, in compliance with applicable laws. Final compensation will be determined based on several factors such as relevant experience, education, skills, internal equity, market conditions, and budget considerations.

Equal Opportunity Employer

HealthFirst Family Care Center, Inc. is proud to be an Equal Opportunity Employer (EOE). HealthFirst is committed to eliminating discrimination and welcomes applicants and employees of diverse backgrounds, cultures, and perspectives. HealthFirst does not discriminate against any individual on the basis of race, color, national origin, religion, sex (including pregnancy, childbirth, or related condition, transgender status, and sexual orientation), age, disability, genetic information, or any other protected characteristic.