Customer Service Rep

About the role

The Customer Service Representative will support BRANDT Specialty Formulations, LLC in various functions including processing orders, filing invoices, and assisting sales representatives and customers.

Responsibilities

• Navigate and utilize spreadsheets for order patterns and analysis
• Utilize software for order entry/processing/invoicing
• Process orders, forms and other requests
• Track open orders and communicate accordingly
• File invoices for orders
• Aid customers and other employees via telephone, e-mail or fax
• Communicate and coordinate with co-workers on customer needs
• Perform other duties as assigned

Requirements

• Excellent Communication/Writing Skills
• Customer Focus
• Ability to analyze data
• Ability to multitask
• Attention to Detail
• Proficiency in Excel and Word
• Intermediate computer and software skills required
• Knowledge of agricultural terminology

Qualifications

• Bachelor’s Degree Required

Skills

• Teamwork/Collaboration Skills

Benefits

N/A

Pay

This position is a full time position and is exempt from minimum wage and overtime pay requirements under federal and all applicable state or local laws.

Schedule

Days and hours of work are Monday through Friday from 8:00AM to 4:30PM.