DENTAL PATIENT REPRESENTATIVE

About the role

As a Federally Qualified Health Center, Eastern Iowa Health Center (EIHC) is dedicated to health equity for all, providing exceptional and accessible health care services throughout the community. The organization promotes a collaborative team environment focused on wellness and excellence of care regardless of a patient’s ability to pay, emphasizing non‑judgmental, equal care for a diverse community. Staff values compassion as a guiding force and believes health care is a right, not a privilege. Employees thrive in a high‑performance culture that encourages ethical action, ownership, and problem‑solving to lead positive outcomes.

Responsibilities

• Greet patients in a welcoming manner, collect patient data, and provide direction.
• Maintain up-to-date HIPAA knowledge and ensure compliance of HIPAA and safety guidelines.
• Comply with all safety and health rules and regulations applicable to the role and responsibilities.
• Other duties as assigned.

Skills

• Experience with EMR Athena

Qualifications

• High school diploma or equivalency
• Basic computer skills required
• Dental experience preferred

Benefits

• 4 Weeks of Paid Time Off
• 9 Paid Holidays
• 2 Floating Holidays
• Health Insurance - Plan options start at $1.00 per pay period
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts - Medical and Dependent Care
• Health Savings Account
• 100% employer paid Basic Life and Long-term Disability Insurance
• Volunteer Life Insurance
• Short-Term Disability Insurance
• 401(K) (4% Employer Match and 100% Vested on Day 1)
• Employee Clothing Allowance
• Employee Assistance Program
• Gym Membership Discount to the Midwest Athletic Club
• Parental Leave

Pay

Compensation $17.68 to $29.64 hourly depending on experience.

Schedule

Monday through Friday with variable hours 7:30 AM to 7:00 PM.