Dental Office Manager

About the role

The Office Leader is responsible for overseeing all administrative and operational aspects of the dental practice. This role requires strong leadership, sales ability, organizational, and financial management skills. The leader will ensure the office runs efficiently, optimize patient experience, and achieve practice goals.

Responsibilities

• Customer Service & Sales: Help patients understand the value of good oral health and recommended dental services; ensure a positive experience and safe environment; address patient concerns or complaints and implement strategies to enhance satisfaction and retention; monitor patient feedback and implement improvements.
• Financial Management: Manage the practice's P&L, ensuring financial targets are met or exceeded; develop and monitor the office budget, track expenses, and analyze financial reports; oversee patient AR, collections and accurate billing; implement financial controls; conduct regular financial reviews with the dentist(s) and management team.
• Operational Management: Ensure efficient daily operations, including patient scheduling, check‑in/check‑out, and phone management; implement office policies and procedures; manage inventory and order supplies; maintain accurate patient records and HIPAA compliance; coordinate with dental staff to optimize workflow and patient flow.
• Team Leadership & Supervision: Supervise and support office staff, including hiring, training, and performance management; foster a positive and collaborative work environment; conduct regular staff meetings and provide coaching; handle employee relations issues and resolve conflicts.
• Business Development: Identify opportunities to grow the practice and increase revenue; develop and implement marketing and outreach strategies; analyze market trends and competitor activities to inform business decisions.

Requirements

• Proven experience in both sales and management.
• Strong understanding of financial management principles and practices, including P&L ownership.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in dental practice management software.
• Knowledge of dental terminology, procedures, and insurance processing.
• Ability to multitask, prioritize, and manage time effectively.
• Strong problem‑solving and decision‑making skills.

Benefits

• Competitive compensation: $48–60k per year with excellent prospects for career development and advancement.
• Monthly bonuses based on measurable metrics.
• Full medical, vision, dental coverage and 401 K matching.
• One week of paid time off each year and paid holidays.
• Abundant opportunities for learning and advancing your career.
• Collaborative and dynamic office culture emphasizing teamwork and mutual respect.

Pay

Salary range: $48,000 – $60,000 per year.

Schedule

Full‑time position.