Dental Office Manager

About the Role

Lifetime Dental Care is seeking an experienced Office Manager to lead the daily operations of our growing pediatric and family dental practice. This position is ideal for a proven leader who thrives in a fast-paced healthcare environment, enjoys building high-performing teams, creating exceptional patient experiences, and developing systems that help an organization grow.

As our Office Manager, you will serve as the operational leader of the practice by:

• Leading and developing a high-performing administrative and clinical support team
• Creating an exceptional patient experience
• Managing daily office operations, workflow, and team productivity
• Driving accountability through KPIs, reporting, and performance coaching
• Overseeing scheduling efficiency, patient flow, and production goals
• Managing insurance, billing, collections, and financial systems
• Recruiting, hiring, onboarding, and training new team members
• Developing office systems, policies, and standard operating procedures
• Leading team meetings and fostering positive communication and collaboration
• Maintaining regulatory compliance, HIPAA, OSHA, and office standards
• Managing vendors, inventory, and facility operations
• Supporting doctors so they can focus on providing outstanding patient care

Qualifications

The ideal candidate is:

• A confident and positive leader
• Highly organized with exceptional attention to detail
• Comfortable managing multiple priorities simultaneously
• Passionate about coaching and developing others
• A proactive problem solver who enjoys improving systems
• Calm under pressure and able to make sound decisions
• Professional with excellent communication skills
• Patient-focused with a commitment to exceptional customer service
• Honest, dependable, and accountable

Requirements

• Minimum 5 years of dental office management experience preferred
• Previous supervisory or leadership experience required
• Strong knowledge of dental insurance and billing
• Experience with scheduling, collections, treatment planning, and financial arrangements
• Experience using dental management software
• Working knowledge of both front office and clinical workflows
• Strong analytical and organizational skills
• Excellent verbal and written communication
• Proficiency with Microsoft Office and Google Workspace

Benefits

• Competitive salary
• 401(k) with company match
• Medical, dental, and vision insurance
• Paid Time Off
• Paid holidays
• Employee Assistance Program
• Employee discounts
• Continuing education and professional development
• Leadership development opportunities
• Positive team culture
• Opportunities for advancement