Dental Office Manager

Job Summary

A Dental Office Manager is responsible for overseeing all day-to-day operations of the dental office to ensure smooth and efficient functioning. This includes managing patient service issues to guarantee high levels of guest satisfaction, fostering office morale to promote a positive company culture, and creating staff schedules.

Responsibilities

• Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination.
• Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience.
• Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals.
• Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel.
• Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity.
• Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape.
• Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions.
• Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth.
• Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities.
• Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations.

What You Need to Have

• A minimum of 2 years of management experience, with dental experience preferred.
• A high school diploma or equivalent.
• A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff.
• Strong communication and customer service skills to ensure effective interaction with patients and team members.
• Proven leadership abilities, with a talent for leading by example and motivating the team to succeed.
• A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for.
• Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment.
• DeNovo Offices: New or acquired offices may require travel.

Benefits

• MONTHLY BONUS POTENTIAL
• Medical insurance.
• Discounted dental benefits for the employee, their spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.