Dental Office Assistant
Heartland Dental · Reynoldsburg, OH · 1 wk ago
AdministrativeFull-time
About the role
Dental Office Assistant
(prior dental front desk experience required)
Responsibilities
- Greet and welcome patients as they enter the office to create a great first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Requirements
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
Qualifications
- 1+ years of experience in a dental setting required
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience preferred
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Able to attend virtual training sessions (or in-person) periodically throughout the year
Benefits
- Paid vacation & holidays
- Access to Daily Pay
- Sponsored Continuing Education Opportunities
- Bonus Program
- Retail and College Savings Plans
- Referral Bonus
- Health, Vision, Dental, & Life Benefits
- Fitness and Mental Wellness Programs