Dental Office Assistant

About the role

Heartland Dental is seeking a Business Assistant to join their team. The ideal candidate will bring a passion for helping the team provide exceptional patient care.

Responsibilities

• Greet and welcome patients as they enter the office
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Requirements

The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• Minimum 1+ years of experience in a dental or medical setting
• Minimum 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Qualifications

• Prolonged periods sitting at a desk and working on a computer
• Able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Full loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

Schedule

Mondays through Fridays

Pay

Not specified

Schedule

Not specified

Benefits

• Not specified