Dental Office Assistant

Position Summary

Business Assistant
Dental Experience Preferred
Flexible Schedule

Why Heartland Dental?

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

About the Role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

About Dental Care of Veterans Parkway

Join an 11 person team that thrives on collaboration, communication, and community
Our office is located off of Veterans Parkway right next to Kroger.
Dental Care of Veterans Parkway is a growing, fast-paced office that provides a goal-oriented atmosphere.

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Absolutely available to attend virtual training sessions (or in-person) periodically throughout the year
• TB test required for all new hires in dental office positions

Benefits

• Paid Vacation & Holidays
• Access to Daily Pay
• Sponsored Continuing Education Opportunities
• Bonus Program
• Retail and College Savings Plans
• Referral Bonus
• Health, Vision, Dental, & Life Benefits
• Fitness and Mental Wellness Programs