Dental Office Assistant

About the role

Prairie Ridge Dental Care in Pleasant Prairie, Wisconsin is seeking a Business Assistant to support the front office. The ideal candidate will be highly organized, tech-savvy, and empathetic, with strong communication and customer service skills.

Responsibilities

• Greet and welcome patients in a friendly, professional manner
• Answer phones and assist with scheduling and rescheduling appointments
• Verify insurance benefits and patient information
• Support treatment plan presentation and financial discussions
• Collaborate with clinical team members to enhance the patient experience
• Help keep the office organized and running efficiently

Requirements

• Strong customer service and communication skills
• Comfortable using computers and dental office technology
• Able to multitask in a fast-paced environment
• Organized, detail-oriented, and dependable
• Willingness to travel to other offices as needed

Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• Minimum qualifications include 1+ years of experience in a dental or medical setting
• Preferred qualifications include Dentrix or other dental software experience

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front-loaded education and training opportunities
• Opportunity to be part of a secure, industry-leading company with unlimited growth potential