Dental Office Assistant
Position Summary
Dental Care at Woodside is looking for a Dental Assistant to join our team. The successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Why Heartland Dental?
Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.
About the Role
- Greet and welcome patients as they enter the office to create a great first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You’ll Gain
- Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front loaded education and training, providing you the opportunity to develop to your full potential
- Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
- Access to on-demand Daily Pay
About Dental Care at Woodside
Dental Care at Woodside, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a 12 person team that thrives on collaboration, communication, and community. Beautiful office! Great team environment.
Minimum Qualifications
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
Preferred Experience
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Availability to attend virtual training sessions (or in-person) periodically throughout the year
Benefits
- Paid Vacation & Holidays
- Access to Daily Pay
- Sponsored Continuing Education Opportunities
- Bonus Program
- Retail and College Savings Plans
- Referral Bonus
- Health, Vision, Dental, & Life Benefits
- Fitness and Mental Wellness Programs