Dental Office Assistant

About the role

Supporting our front office as a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Requirements

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards

Qualifications

• Minimum 1+ years of experience in a dental or medical setting
• Minimum 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Skills

• Strong communication and organizational skills
• Basic knowledge of HIPAA regulations
• Experience with dental software (Dentrix)

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

Pay

Salary range: $40,000 - $50,000 annually

Schedule

Monday 7:00am- 5:30pm, Tuesday 8:00am- 6:30pm, Wednesday 8:00am- 6:00pm, Thursday 7:00am- 5:00pm and Friday 7:30am- 4:30am