Dental Office Assistant

About the role

Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged!

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Requirements

• 1+ years of experience in a dental or medical setting
• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills

Qualifications

• Minimum qualifications: 1+ years of experience in a dental or medical setting
• Preferred qualifications: 2+ years of experience in a dental or medical setting, 1+ years of experience with insurance billing and accounts receivable, Dentrix or other dental software experience

Skills

• Ability to perform essential duties satisfactorily with or without reasonable accommodation
• Prolonged periods sitting at a desk and working on a computer
• Able to lift up to 15 pounds at times

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential

Pay

Not specified

Schedule

Not specified

Benefits

• TB test required for all new hires in dental office positions