Dental Office Assistant

Position Summary

Dental Care at East Sandidge Center in Olive Branch, Mississippi is looking for a Business Assistant to join our team. We are seeking a friendly, detail-oriented, and customer-focused Business Assistant who is ready to support a busy dental office and provide an excellent patient experience. The ideal candidate will have dental or medical front office experience, but we are also open to training someone who is humble, hungry, smart, and eager to learn.

Schedule

Monday through Friday, 8:00 AM to 5:00 PM

Compensation

$20.00 to $22.00 per hour, based on experience

Experience Preferred

• 1 year of dental, medical front office, administrative, or customer service experience preferred

Ideal Candidate Qualities

• Strong customer service skills
• Attention to detail
• Professional and personable communication style
• Able to multitask in a fast-paced office
• Willingness to learn dental front office processes
• Team-oriented mindset
• Humble, hungry, and smart approach to work

About the Role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay