Dental Office Assistant

Responsibilities

• Inform patients of any visit requirements
• Collect and update client demographic information for registration purposes
• Review documentation to determine eligibility for federal and state programs
• Input data into the health department management information systems
• Interact with multiple computer software systems to input/receive information
• Process the cash drawer and balance to ensure fiscal responsibility
• Inform clients of their rights and responsibilities for participation in programs
• Obtain prior authorization per guidance, before releasing medical information
• Auxiliary in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable
• Scan and Index records into the electronic dental record
• Maintain a positive, constructive, and cooperative work environment

Minimum Education And Experience Requirements

• A High School Diploma or equivalent
• Experience equivalent to two years of full-time customer service delivery and/or clerical/office work
• Credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years (e.g., 45 quarter hours may substitute for one year of the required experience)