Dental Front Office Coordinator - Phinney Ridge Dental

About the Role

Phinney Ridge Dental is seeking an experienced and dedicated Front Office Coordinator to join their team. This role is essential for both patient oral healthcare and the financial health of the practice. As the first point of contact for patients, the Front Office Coordinator sets the tone for their experience, maintains productive schedules, verifies insurance information, and collects co-pays. This position reports to the Office Manager and offers an hourly salary range of $28.15-$32.38 per hour, depending on experience. The schedule is 4 days/week, Monday to Friday.

Responsibilities

• New patient and hygiene coordination
• Maintain productive schedules and confirm appointments
• Gain financial commitment from patients and collect co-payments
• Obtain necessary insurance pre-authorizations
• Ensure compliance with company policies and regulatory bodies (State, Federal, etc.)
• Respond to patient billing, treatment, and benefit inquiries
• Prepare and sterilize rooms and instruments with care and consistency
• Help keep the day flowing with a proactive, can-do attitude
• Other duties and responsibilities as assigned by the office manager

Requirements

• High school diploma or general education degree (GED) or equivalent
• 1 year of dental front office experience required; prior dental insurance coordination experience preferred
• Excellent organizational skills
• Excellent interpersonal communication skills
• Patient advocate: empathetic, adaptable, and ethical
• Ability to multitask effectively
• Proficient in Microsoft Office
• Prior experience with Open Dental software preferred

Benefits

• Competitive pay and comprehensive benefits (health, dental, vision, 401k with match)
• Vacation and holiday/floating holiday pay
• A supportive team that respects your time and talents
• Ongoing training and development through Mosaic's network
• A chance to grow your career in a warm, patient-centered environment