Dental Front Office Coordinator - Parkway Dental

Parkway Dental is Albuquerque's premier cosmetic and family dental practice, providing state-of-the-art restorative treatments with patient-first care to help our community build healthy, confident smiles. We value teamwork, continuous improvement, and a supportive culture.

About the role

We are seeking a dynamic, organized, and friendly Front Desk Coordinator to be the welcoming face of our practice. In this critical role, you will create a positive first impression for our patients, manage daily administrative operations, and ensure our office runs seamlessly. No prior dental experience is required—we are fully prepared to train the right candidate with a great attitude!

Responsibilities

• Greet patients with a warm, professional smile and efficiently manage the check-in and check-out processes.
• Optimize and manage appointment calendars to ensure efficient use of our providers' time.
• Answer multi-line phone calls with professionalism, address patient inquiries, and manage office correspondence.
• Coordinate with dental insurance companies, verify patient benefits, and assist with claim processing.
• Maintain accurate, precise, and confidential patient records within our practice management software.
• Assist in tracking office inventory, ordering front-desk supplies, and keeping the reception area neat and welcoming.

Requirements

• At least 1 year of experience in a dental front office setting is required. Additional background in customer service or healthcare administration is a plus.
• Exceptional verbal and written interpersonal communication skills.
• Strong multi-tasking capabilities, a detail-oriented mindset, and solid time-management skills.
• Comfortable learning new computer software and handling multi-line phone systems (training on dental software will be provided).
• A positive attitude, strong reliability, and a passion for working collaboratively in a team environment.

Benefits

• Competitive pay: $18.00 – $20.00 per hour, depending on baseline skills.
• Health options, paid time off, and dental perks.
• Stable Monday through Thursday schedule with Fridays off.
• Work in a beautiful, state-of-the-art, modern facility.
• Comprehensive on-the-job training and ongoing professional development.

Schedule

Monday – Thursday, 7:30 AM – 5:00 PM

Pay

$18.00 – $20.00 per hour