Dental Front Office Assistant

About the role

Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged!

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Requirements

• 2+ years of experience working in a dental front desk role, preferably in a large practice
• 2+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Qualifications

• Detail-oriented and friendly
• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills

Skills

• Strong organizational and multitasking skills
• Excellent communication skills, both written and verbal
• Ability to manage multiple tasks and prioritize effectively

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

What You’ll Gain

• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

About Bluebonnet Dental Care

Bluebonnet Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a fast-paced team that thrives on collaboration, communication, and positivity

What our team is looking for

• 2+ years of experience working in a dental front desk role, preferably in a large practice
• 2+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year

Additional Information

• This is a standard requirement for dental office roles and must be completed prior to starting employment
• The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided
• Not applicable in state of FL & TN