Dental Front Office Assistant
About the role
Greet and welcome patients as they enter the office to create a great first impression of our team.
Support front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
Utilize Dentrix for patient scheduling and records.
Schedule and confirm appointments for multiple providers in the office.
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
Post insurance and patient payments and process accounts receivables.
Review treatment plan fees and payment options with patients.
Partner with the providers and team to implement Heartland Dental systems to optimize office potential.
Responsibilities
- Greet and welcome patients as they enter the office to create a great first impression of our team.
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
- Utilize Dentrix for patient scheduling and records.
- Schedule and confirm appointments for multiple providers in the office.
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
- Post insurance and patient payments and process accounts receivables.
- Review treatment plan fees and payment options with patients.
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential.
Requirements
1+ years of experience working in a dental front desk role.
1+ years of experience with insurance billing and accounts receivable.
Dentrix or other dental software experience.
Qualifications
Team player, positive, and eager to learn.
Excellent communication and organizational skills.
Experience working in a fast-paced and customer-centric environment.
Skills
Ability to perform essential duties satisfactorily with or without reasonable accommodation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
Ability to sit for prolonged periods.
Able to lift up to 15 pounds at times.
Benefits
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
Pay
Not specified.
Schedule
Monday-Thursday 8am-5pm.
Benefits
Front loaded education and training, providing you the opportunity to develop to your full potential.
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential.
Access to on-demand Daily Pay.
About Quail Run Dental Care
Quail Run Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a team that thrives on collaboration, communication, and community.
Our office is located near the intersection of South Substation Road and South Plaza Road.
We have a fun and family atmosphere for our team and patients.
What our team is looking for
1+ years of experience working in a dental front desk role.
1+ years of experience with insurance billing and accounts receivable.
Dentrix or other dental software experience.
Team player, positive, and eager to learn.
Excellent communication and organizational skills.
Experience working in a fast-paced and customer-centric environment.
Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
Ability to sit for prolonged periods.
Able to lift up to 15 pounds at times.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices.
Each Heartland Dental supported office is unique to the community and the patients they serve.
Supported doctors are the leaders of their practice and retain clinical autonomy.
All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.