Dental Equipment Service Technician

FLSA Non-Exempt position, eligible for overtime. This is a full-time, essential position that may require evening and weekend work. Annual location pay of $4,000 is included in addition to base salary.

Qualifications

• Bachelor’s degree (foreign equivalent or higher). In lieu of a bachelor’s degree, four (4) years of full-time related technical experience or a combination of experience and an apprenticeship program or technical/trade school totaling four (4) full-time years may be considered.
• Two (2) years of full-time related technical experience in plumbing, heating, electricity, or electronics.

Preferred Qualifications

• Knowledge of Microsoft Office.

Responsibilities

• Install, inspect, diagnose, and repair dental equipment in a professional manner.
• Prioritize, respond to, and document all repair requests in a timely manner.
• Manage and maintain clinic water filtration systems according to guidelines.
• Collaborate with clinic leadership in the selection of new equipment purchases, installations, service contract negotiations, and provide recommendations for capital equipment replacements.
• Perform on-site system evaluations and diagnostics to ensure compatibility of products with existing client hardware and software.
• Conduct routine system checks and record data from product tests after installation and configuration.
• Perform regular preventative maintenance system checks for clinical equipment.
• Perform software updates and calibrations related to dental equipment.
• Maintain inventory of stock parts and tools.
• Work collaboratively with the receiving department and warehouse personnel regarding the repair, availability, and maintenance of portable and non-portable nitrous and oxygen system units.
• Responsible for hardware parts replacement.
• Build and maintain professional relationships with manufacturers’ representatives to obtain necessary technical product information and training.
• Complete all paperwork pertaining to installations.
• Create and maintain a library of all manuals, warranties, and installation checklists.
• Document and maintain accurate records of all inspections, repairs, adjustments, and other service performed on equipment; request/order necessary repair and spare parts according to established procedures and contract relationships.
• Adhere to Dental Care Center, SDM, and SBU policies and procedures.
• Remain up to date on various high-tech equipment and services.
• Assist in the training of faculty and clinical staff on the safe and proper use of equipment.
• Provide input in the development of procedures and protocols related to equipment.
• Perform other duties or projects as assigned, appropriate to rank and departmental mission.

Pay

Starting salary range: $58,000 - $75,000.