Dental Assistant/Front Desk Receptionist
Seva Dental Team · Waterford, MI · 3 wk ago
HealthcareFull-time
About the role
We’re looking for a cross-trained Dental Assistant who can support great dentistry chairside and make patients feel taken care of from arrival to departure. If you’re also interested in or experienced with front-office and business tasks, this role is for you. You’ll be the calm, capable connector between our patients and our practice—someone who can reassure a nervous patient and keep the schedule running smoothly. Prior dental experience is required. This is a fast-paced, people-facing role where details and kindness matter.
Responsibilities
- Patient Relations + Front Office
- Answer patient calls with professionalism and empathy
- Schedule appointments, manage patient flow, and help keep the day running smoothly
- Check patients in and out with a welcoming, confident presence
- Document patient financial and insurance responsibility with 100% accuracy
- Collect payments for procedures and assist with past-due balances respectfully
- Proactively call patients who are due for service or need to book appointments
- Use scheduling tools to fill cancellations and past-due appointments
- Support morning huddles and help the team stay aligned
- Clinical Assisting
- Prepare patients for oral exams and assist clinicians with treatment and documentation
- Provide excellent chairside support and patient education
- Take digital radiographs/X-rays
- Assist hygienists and doctors with charting
- Take detailed notes and accurately record key information
- Adapt to a fast-paced environment while maintaining high quality
- Learn or use dental software
- Maintain a high standard of sanitization and comfort working in a sterile setting
- Dental Lab + Back Office Support
- Sanitize operatories in accordance with CDC guidelines
- Sterilize instruments
- Stock supplies and keep rooms ready
- Check in lab cases and communicate with dental labs
- Assist with ordering supplies and inventory
Requirements
- High school diploma or equivalent
- Completion of an accredited dental assisting program or equivalent experience
- Proficiency in dental terminology, procedures, and equipment
- Strong communication skills (verbal and written)
- Excellent organization and attention to detail
- Ability to multitask and prioritize confidently
- A team-first mindset and patient-centered approach
Benefits
- Dental benefits (including immediate family)
- Health insurance + 401(k)
- On-the-job training
- Paid time off
- No weekends