Jobs · Healthcare · Michigan

Dental Assistant/Front Desk Receptionist

Seva Dental Team · Waterford, MI · 3 wk ago
HealthcareFull-time

About the role

We’re looking for a cross-trained Dental Assistant who can support great dentistry chairside and make patients feel taken care of from arrival to departure. If you’re also interested in or experienced with front-office and business tasks, this role is for you. You’ll be the calm, capable connector between our patients and our practice—someone who can reassure a nervous patient and keep the schedule running smoothly. Prior dental experience is required. This is a fast-paced, people-facing role where details and kindness matter.

Responsibilities

  • Patient Relations + Front Office
    • Answer patient calls with professionalism and empathy
    • Schedule appointments, manage patient flow, and help keep the day running smoothly
    • Check patients in and out with a welcoming, confident presence
    • Document patient financial and insurance responsibility with 100% accuracy
    • Collect payments for procedures and assist with past-due balances respectfully
    • Proactively call patients who are due for service or need to book appointments
    • Use scheduling tools to fill cancellations and past-due appointments
    • Support morning huddles and help the team stay aligned
  • Clinical Assisting
    • Prepare patients for oral exams and assist clinicians with treatment and documentation
    • Provide excellent chairside support and patient education
    • Take digital radiographs/X-rays
    • Assist hygienists and doctors with charting
    • Take detailed notes and accurately record key information
    • Adapt to a fast-paced environment while maintaining high quality
    • Learn or use dental software
    • Maintain a high standard of sanitization and comfort working in a sterile setting
  • Dental Lab + Back Office Support
    • Sanitize operatories in accordance with CDC guidelines
    • Sterilize instruments
    • Stock supplies and keep rooms ready
    • Check in lab cases and communicate with dental labs
    • Assist with ordering supplies and inventory

Requirements

  • High school diploma or equivalent
  • Completion of an accredited dental assisting program or equivalent experience
  • Proficiency in dental terminology, procedures, and equipment
  • Strong communication skills (verbal and written)
  • Excellent organization and attention to detail
  • Ability to multitask and prioritize confidently
  • A team-first mindset and patient-centered approach

Benefits

  • Dental benefits (including immediate family)
  • Health insurance + 401(k)
  • On-the-job training
  • Paid time off
  • No weekends

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