Demo Site Junior Engineer

Job Description

We are seeking an entry-level Demo Site Engineer to assist in maintaining and optimizing the Allen, TX demo site and connected Experience Centers. This role is vital to ensuring the continued improvement of our demo site and helping to enable the development of innovative demonstration scenarios allowing the sales team and partners to demonstrate our best in class video and access control solutions.

Responsibilities

• Daily Maintenance & Troubleshooting: Perform routine system maintenance, server firmware updates, and hardware cleanups, including installing new panels, troubleshooting and resolving issues, and configuring hardware and software.
• Request Management: Act as the dedicated "gatekeeper" for incoming sales team requests, establishing a formal, structured workflow to prioritize tasks and reduce scope creep caused by ad-hoc disruptions.
• Documentation: Manage, maintain, and update comprehensive infrastructure documentation and demo suite topology maps.
• Sales Support: Receive incoming requests, participate in prioritization and refinement then plan out upgrades and improvements of the demo site.
• Video Integration: Assist in encoding and integrating automated, value-based video demonstrations to empower the sales team to show the value of the entire suite of Motorola products.
• Scenario Assistance: Help the site manager build and maintain interactive demonstration scenarios, such as forced door simulations, mustering stations, and environments simulating increased badge read activity.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related technical field; OR 1+ years of experience in a technical role, Security / Low voltage industry experience a plus.
• Detail-oriented with strong organizational skills to maintain accurate records and manage request queues.
• A process-driven mindset with the ability to take initiative and shift away from reactive habits toward structured, proactive management.
• Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident).

Legal Authorization

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Pay

Target Base Salary Range: $60,000 - $65,000 USD

Basic Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a technical field OR 1+ years of experience in a technical facing Security / Low voltage role
• Legal authorization to work in the U.S. indefinitely is required.
• Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident).