Demand Planner

Gexpro Services is a world-class Supply Chain Services outsource provider, specializing in developing and managing production inventory management programs. Our managed inventory programs support manufacturing OEMs with their engineered production material specifications, fulfillment, and quality requirements.

About the role

The Demand Planner is responsible for the management and coordination of all forecasting activities that support customer service and inventory objectives. This role assists in demand planning duties, including estimating future product demand, analyzing inventory flow, and developing forecast models. The ideal candidate will bring supply chain and/or procurement experience, strong analytical skills, and excellent communication abilities.

Responsibilities

• Generate 18-month demand plans using quantitative analysis of historic data, considering seasonality, promotions, and special pricing.
• Leverage AI/ML statistical solutions combined with consensus demand planning tools.
• Ensure data hygiene—data is free from typographical errors, omissions, and customer input remarks are captured in relevant fields.
• Collaborate with sourcing, sales, and service teams to sustain and improve the demand planning process and tool.
• Review statistical and customer forecasts, adjusting the statistical forecast as needed for consensus planning.
• Publish a 3-month forecasting cycle calendar in advance and ensure timely completion of each cycle.
• Oversee and manage the demand planning cycle, own standard operating procedures, and control documents.
• Align the calendar of all required stakeholders as per the demand cycle.
• Monitor and govern process adherence (calendar adherence, stakeholder participation) to drive demand planning efficiency.
• Manage iterations and calendarize the demand planning cycle in the demand planning tool.
• Ensure master data cleanliness to enable demand planning against correct item codes.
• Ensure timely inputs from customers, program managers, and sourcing teams in the demand planning solution.
• Share status and slippages in participation with respect to pre-determined planning cycle dates.
• Facilitate consensus sign-off meetings and push the finalized demand plan to ERP.
• Chair consensus planning meetings with key stakeholders, including Program Managers, the Forecast Management Team, and customers, to finalize the monthly forecast.
• Analyze and publish sales forecast accuracy, fidelity, and bias parameters.
• Monitor improvement in forecast accuracy with iterative cycles.
• Review outlier items/categories with higher deviation (above defined thresholds) with the Program Manager and Forecast Management Team.

Requirements

• Bachelor’s Degree from an accredited university or equivalent experience.
• Minimum 3 years of experience in sourcing, supply chain, and procurement.
• Advanced computer skills, including Excel, VBA, Power Pivots, Power BI/Tableau, and Smartsheet.
• Ability to manage time and resources autonomously, balancing competing demands.
• Demonstrates a positive outlook and remains calm in stressful situations.
• Ability to collaborate, influence, and communicate with all departments and levels of the organization.
• Uses logic and analytics to identify solutions, gather information, and recommend workable options.
• Experience utilizing data mining tools, such as QAD, to generate queries and build reports.

Benefits

• Comprehensive benefits package, including medical, dental, vision, and life insurance.
• Flexible spending accounts.
• Hybrid work schedule.
• Employee assistance program.
• Tuition assistance program.
• Health and wellness programs.
• Pet insurance.
• Immediate 401(k) eligibility with a competitive match.
• Several paid holidays and paid time off, including personal, sick, and vacation time.