Demand Generation

About the role

The Front Desk position at Freed is designed to provide exceptional customer service and support. This role involves managing daily operations, ensuring smooth workflow, and maintaining a welcoming environment for patients.

Responsibilities

• Welcoming and assisting patients in a friendly manner
• Managing appointment scheduling and reminders
• Handling inquiries and concerns from patients and staff
• Maintaining a clean and organized workspace
• Ensuring all records are accurate and up-to-date
• Communicating effectively with healthcare providers and administrative staff

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Basic computer literacy, including Microsoft Office
• Ability to work flexible hours, including evenings and weekends
• Experience in a healthcare setting preferred

Qualifications

• Strong organizational skills
• Attention to detail
• Customer service orientation

Skills

• Microsoft Office Suite
• Healthcare software proficiency (if applicable)

Benefits

Freed offers a comprehensive benefits package that includes health insurance, paid time off, and opportunities for professional development.

Pay

The pay range for this position is $20 - $25 per hour, depending on experience and qualifications.

Schedule

Shifts are typically Monday through Friday, with some weekend availability required.