Delivery Technician - Richmond, VA

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

About the Role

The Delivery Technician delivers, sets up, and picks up durable medical equipment (DME) in patient homes. You will educate patients on basic equipment use and ensure safe operation while providing high-quality customer service.

This role plays a critical part in supporting patient safety, comfort, and independence. At our Richmond branch, you’ll join a small, supportive, tight-knit team where you’re known, valued, and trusted. You’re not just dropping off equipment; you’re providing essential support to patients in their homes.

Key Highlights

• Smaller branch with close teamwork and strong support
• Clear on-call expectations with transparent rotation
• Hands-on role with mechanical and patient-facing responsibilities
• Stable schedule with flexibility
• Safe Driver Bonus eligible

Schedule

• Tuesday–Saturday, 8:30 AM–5:00 PM EST

On-Call Transparency

• On-call once every 3 to 4 weeks
• Rotation runs Monday–Sunday
• Paid an on-call stipend
• Paid from the moment you leave home for a call
• Overtime paid if on-call causes over 40 hours in the week
• Most callouts occur Saturday night and Sunday daytime

Travel Requirements

• Service radius up to 1.5 hours from the branch
• Most technicians take their trucks home unless they are unable

Pay

• Salary Range: $19.00–$20.00 per hour
• Pay varies based on experience, skills, and location
• Eligible for Safe Driver Bonus

Responsibilities

• Safely lift, carry, and maneuver equipment weighing up to 50 lbs. as part of daily deliveries and setups
• Deliver, set up, and pick up DME and supplies inside patient homes
• Provide clear, compassionate, professional instruction on equipment use
• Offer a high level of customer service and support to patients who may rely on this equipment for life-sustaining needs
• Load and unload equipment from the delivery vehicle
• Respond to emergency delivery requests when needed
• Complete delivery logs, pickup forms, and vehicle documentation accurately
• Maintain supply components in patient profiles
• Assist with equipment cleaning and minor repairs
• Perform routine vehicle checks
• Support additional duties as assigned

Requirements

• Ability to lift, carry and maneuver equipment weighing up to 50 lbs. as part of daily deliveries and set-ups
• High school diploma or equivalent
• No experience required
• 21 years of age or older
• Valid driver’s license
• Completion of Apria’s Driver Training Program
• English reading, writing, and speaking skills

Qualifications

• Willingness to learn
• Dependability
• Adaptability
• Strong customer service and bedside manner
• Mechanical aptitude
• Comfort entering patient homes

Benefits

As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages.

• Medical, dental, and vision care coverage
• Paid time off plan
• 401(k) Plan
• Flexible Spending Accounts
• Basic life insurance
• Short- and long-term disability coverage
• Accident insurance
• Teammate Assistance Program
• Paid parental leave
• Domestic partner benefits
• Mental, physical, and financial well-being programs

Why You’ll Love Working Here

• You make a meaningful impact on patients' lives
• Supportive small-team environment
• Transparent and hands-on leadership
• Predictable schedule with some flexibility
• Training and development opportunities
• Independent work with strong team support