Delivery Technician - Non CMV (Medical Equipment)

About the role

The Delivery Technician delivers, sets up, and picks up durable medical equipment (DME) in patient homes. You will educate patients on basic equipment use and ensure safe operation while providing high-quality customer service.

Responsibilities

• Safely lift, carry, and maneuver equipment ranging from 10 lbs – 160 lbs as part of daily deliveries and setups
• Deliver, set up, and pick up DME and supplies inside patient homes
• Provide clear, compassionate, professional instruction on equipment use
• Offer a high level of customer service and support to patients who may rely on this equipment for life-sustaining needs
• Load and unload equipment from the delivery vehicle
• Respond to emergency delivery requests when needed
• Complete delivery logs, pickup forms, and vehicle documentation accurately
• Maintain supply components in patient profiles
• Absorb minor repairs
• Support additional duties as assigned

Requirements

• Ability to lift, carry and maneuver equipment weighing up to 50 lbs. as part of daily deliveries and set-ups
• High school diploma or equivalent
• At least one-year of related work experience is required
• 21 years of age or older
• Valid driver’s license
• Completion of Apria’s Driver Training Program

Qualifications

• English reading, writing, and speaking skills
• Willingness to learn
• Dependability
• Adaptability
• Strong customer service and bedside manner
• Mechanical aptitude
• Comfort entering patient homes

Skills

• Customer service
• Equipment handling
• Emergency response
• Vehicle maintenance

Benefits

• Medical, dental, and vision care coverage
• Paid time off plan
• 401(k) Plan
• Flexible Spending Accounts
• Basic life insurance
• Short-and long-term disability coverage
• Accident insurance
• Teammate Assistance Program
• Paid parental leave
• Domestic partner benefits
• Mental, physical, and financial well-being programs