Delivery Technician - Non CMV

About the role

The Delivery Technician delivers, sets up, and picks up durable medical equipment (DME) in patient homes. You will educate patients on basic equipment use and ensure safe operation while providing high-quality customer service.

Why this role is different

This role plays a critical part in supporting patient safety, comfort, and independence. At our Phoenix Metro market, you'll join a flagship facility, a supportive, tight-knit team where you're known, valued, and trusted. You're not just dropping off equipment; you're providing essential support to patients in their homes.

Key Highlights

• Larger branch with close teamwork and strong support
• Clear on-call expectations with transparent rotation
• Hands-on role with mechanical and patient-facing responsibilities
• Stable schedule with flexibility
• Safe Driver Bonus eligible
• Schedule Multiple shifts available – we service patients 7 days a week
• On-call Transparency On-call once every 3 to 4 weeks
• Paid an on-call stipend
• Paid from the moment you leave home for a call
• Overtime paid if on-call causes over 40 hours in the week
• Techs can take vehicle home for on-call duties – With management approval
• Travel Requirements Service radius up to 2 hours from the branch
• Salary Range $19.00–$23.00 per hour
• Pay varies based on experience, skills, and location
• Eligible for Safe Driver Bonus

What you’ll do

• Safely lift, carry, and maneuver equipment ranging from 10 lbs – 160 lbs as part of daily deliveries and setups
• Deliver, set up, and pick up DME and supplies inside patient homes
• Provide clear, compassionate, professional instruction on equipment use
• Offer a high level of customer service and support to patients who may rely on this equipment for life-sustaining needs
• Load and unload equipment from the delivery vehicle
• Respond to emergency delivery requests when needed
• Complete delivery logs, pickup forms, and vehicle documentation accurately
• Maintain supply components in patient profiles
• Assist with equipment cleaning and minor repairs
• Perform routine vehicle checks
• Support additional duties as assigned

Required Abilities

• Ability to lift, carry and maneuver equipment weighing up to 50 lbs. as part of daily deliveries and set-ups
• High school diploma or equivalent
• At least one-year of related work experience is required
• 21 years of age or older
• Valid driver’s license
• Completion of Apria’s Driver Training Program

Top attributes for success

• Willingness to learn
• Dependability
• Adaptability
• Strong customer service and bedside manner
• Mechanical aptitude
• Comfort entering patient homes

Why you’ll love working here

• You make a meaningful impact on patients' lives
• Supportive small-team environment
• Transparent and hands-on leadership
• Predictable schedule with some flexibility
• Training and development opportunities
• Independent work with strong team support

Teammate Benefits

• Medical, dental, and vision care coverage
• Paid time off plan
• 401(k) Plan
• Flexible Spending Accounts
• Basic life insurance
• Short-and long-term disability coverage
• Accident insurance
• Teammate Assistance Program
• Paid parental leave
• Domestic partner benefits
• Mental, physical, and financial well-being programs