Delivery Supervisor

Responsibilities

• Supervise daily delivery operations, planning, and scheduling, including driver schedules, route management, and ensuring on-time deliveries.
• Foster an environment that promotes employee engagement, establishing and sustaining a culture where employees feel valued and motivated.
• Ensure quality standards and productivity goals are achieved by monitoring driver performance, analyzing KPIs, and addressing performance gaps to meet department targets.
• Ensure compliance with policies, regulations, and safety and health standards (DOT, OSHA, etc.) by conducting safety audits, ensuring driver adherence to protocols, and staying current on regulatory changes.
• Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service hours, and workload, ensuring accurate and timely deliveries.
• Establish and maintain positive customer relationships internally and externally through regular communication and collaboration to improve delivery efficiency and meet business objectives.
• Perform other projects or duties as assigned.

Requirements

• Associate’s Degree with 3–4 years of related experience and 0–1 years of supervisory experience, or High School Diploma/GED with 5+ years of specific experience and 1–2 years of supervisory experience.
• Preferred: Bachelor’s Degree.

Benefits

• Medical, Dental, and Vision coverage.
• Paid Time Off.
• Retirement Benefits.
• Complimentary Health Screenings.

Offers of employment are contingent upon successful completion of a background check and drug screening. The company is an equal opportunity employer and prohibits discrimination based on race, color, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, national origin, disability, genetic information, military or veteran status, or other protected characteristics.