Delivery Supervisor

Job Duties

• Lead and supervise a team of CDL and Non CDL delivery drivers
• Ensure compliance with DOT, FMCSA, OSHA, ELD, and Hours of Service regulations
• Conduct driver coaching, ride-alongs, performance reviews, and corrective action plans
• Analyze routing efficiency and identify opportunities to reduce miles, labor, and transportation costs
• Oversee the external maintenance providers of the company-owned delivery fleet to ensure vehicles are safe, compliant, and available to meet operational demands
• Manage labor scheduling, overtime, and staffing levels to meet operational demands
• Ensure vehicle inspections, equipment utilization, and maintenance issues are addressed
• Investigate accidents, injuries, and customer service incidents while implementing corrective actions
• Lead pre-shift meetings emphasizing safety, customer service, and operational priorities
• Review transportation KPIs including: On-time delivery PM Compliance, Delivery accuracy, DVIR Compliance, DOT compliance, Accident frequency, Driver productivity, Cost per stop, Cases per mile, Route efficiency

Qualifications

• 5+ Years of transportation experience
• Experience managing a company-owned commercial fleet, including preventive maintenance programs, vehicle repairs, regulatory compliance, and asset utilization
• Working knowledge of fleet maintenance best practices, commercial vehicle systems, and DOT inspection and maintenance requirements
• Strong leadership, communication, and conflict resolution skills
• Ability to analyze operational and financial performance data
• Proficient with Microsoft Office