Delivery/Shipping Coordinator

Essential Duties and Responsibilities

• Cook up, distribute, and communicate orders to material pullers for picking, packaging, and loading onto delivery trucks.
• Schedule and manage daily delivery routes, maintaining ongoing communication with carriers throughout the day.
• Partner with management to adjust routes based on customer needs and operational priorities.
• Build and maintain strong relationships with carriers, drivers, sales staff, and customers.
• Monitor route conditions, including traffic disruptions or construction, and proactively adjust plans to ensure on-time deliveries.
• Respond to last-minute changes, including scheduling urgent or emergency pickups and deliveries.
• Communicate delivery updates or delays to sales staff and customers as needed.
• Aid with order pulling and support warehouse operations when required.

Qualifications

• Graduation from High School or GED equivalent, one (1) year of relevant experience, or any combination of education and experience that demonstrates the ability to perform essential duties and responsibilities.
• Minimum one years’ experience with creating delivery routes and dispatching drivers in a fast-paced environment.
• Strong knowledge of the geographical area and surrounding states the role will be operating in, navigation skills with the ability to understand maps, and GPS.
• Must be customer oriented and motivated with excellent oral and written communication skills.
• Strong communication skills are critical as this position is in constant contact with carriers, customers and other employees located at all branches and departments of the company.
• Strong organizational skills, and ability to prioritize and manage multiple tasks under time constraints and strict deadlines.
• Detail oriented with the ability to record and maintain accurate records and documentation.
• Strong working knowledge of PC environment and MS Office programs.
• Ability to pass background check and drug screen.

Education and Experience

• One (1) year of relevant experience, or any combination of education and experience that demonstrates the ability to perform essential duties and responsibilities.

Language Skills

• Ability to write routine reports and routine correspondence.
• Ability to effectively communicate with employees and customers.

Mathematical Skills

• Ability to perform basic mathematical calculations required to accurately complete assigned tasks.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to use sound judgment and problem-solving skills to analyze employee technical problems and to recommend the proper course of action.
• Ability to organize and prioritize job projects and requirements.

Physical Demands

• While performing the duties of this job, the employee is regularly required to sit; use hands, handle, or feel; required to speak, read and hear English.
• The employee frequently is required to reach with hands and arms.
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include ability to adjust focus.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The noise level in the work environment is usually moderate.
• This is a high stress and fast paced environment.