Delivery & Setup Associate

For over two decades, Nuage Designs has set the standard for couture linens and luxury event rentals — trusted by the world’s top event planners, Fortune 500 companies, and luxury hotels to make moments extraordinary. Founded in Miami’s Wynwood district in 2004, we’ve grown into a team of over 140 across Miami, New York, and Chicago — and we’re just getting started. Now entering our most ambitious chapter yet, we’re doubling down on people who care deeply about quality, design, and the art of the unforgettable.

About the role

The Delivery & Setup Associate supports our drivers in the loading, unloading, and transport of goods, materials, and equipment between Nuage Designs facilities and event venues. Beyond transport, this role is responsible for the on-site setup and breakdown of event rentals — placing tables and chairs, draping linens, and dressing tables with china, glassware, and cutlery according to the specifications for each event. This role ensures deliveries are completed on time, safely, and efficiently — and that every installation reflects the level of quality and presentation our clients expect.

Responsibilities

• Assist with loading and unloading vehicles, ensuring products are properly packed and protected to prevent damage in transit.
• Accompany drivers on delivery routes and assist with delivering goods to designated locations.
• Assist with the inspection and preparation of vehicles to confirm they are ready for deliveries.
• Maintain accurate records of items loaded and unloaded, reporting any discrepancies to the driver or supervisor.
• Assist with the packing and unpacking of materials as needed.
• Keep vehicles clean, organized, and properly loaded for safe transport.
• Set up and break down event furniture, including tables and chairs, according to the event floor plan or setup instructions.
• Drape and dress linens — including tablecloths, overlays, runners, and napkins — with attention to alignment, presentation, and finish.
• Set tables with china, glassware, and cutlery to the specifications provided for each event, when required.
• Handle all linen, furniture, and tabletop inventory with care to prevent chips, breakage, stains, tears, and other damage.
• Review completed setups against the order or floor plan and correct any discrepancies before leaving the venue.
• At breakdown, return all product, packaging, and equipment to the vehicle, ensuring nothing is left behind at the venue.
• Follow all safety regulations and Company policies during transport, handling, setup, and breakdown.
• Collaborate with the warehouse team to meet delivery deadlines and coordinate related tasks.
• Represent Nuage Designs professionally at client sites, hotels, and event venues.

Requirements

• High school diploma or equivalent.
• Ability to read and interpret delivery instructions, setup sheets, floor plans, and safety documents.
• Good communication skills to interact effectively with drivers, team members, and venue staff.
• Ability to perform basic calculations related to deliveries and product counts.
• Ability to troubleshoot problems that may arise during transport, delivery, or setup.
• Basic knowledge of mobile applications and GPS systems to assist with route navigation.
• Basic computer skills to document tasks and update delivery paperwork or work orders.
• Ability to lift heavy objects (up to 50 lbs) and perform physical work.
• Knowledge of safe loading and unloading practices.
• Ability to work as part of a team and meet tight deadlines.
• Must be flexible to work nights and weekends based on event schedules.
• Must be able to travel outside of the Miami area, including possible overnight stays.
• Attention to detail and pride in the quality and presentation of finished work.

Preferred Qualifications

• Prior experience in event rentals, catering, banquet or hotel setup, or similar on-site service work.
• Experience handling linens, tabletop, or other delicate product.
• Bilingual in English and Spanish.

Physical Requirements

• Regularly required to stand, walk, bend, stoop, kneel, crouch, and reach throughout the workday in warehouse, vehicle, and event venue settings.
• Frequently required to lift, carry, push, and pull items weighing up to 50 lbs unassisted; team lift required for items exceeding 50 lbs.
• Frequently required to perform repetitive hand, wrist, and arm motions while draping linens and setting tabletop items.
• Must be able to remain on feet for extended periods, including long shifts during event setup and breakdown.

Work Environment

• Work is performed across warehouse, delivery vehicle, and event venue environments, with exposure to outdoor conditions and varying temperatures.
• Work within enclosed areas such as delivery trucks and box vehicles is a routine part of this position.
• Noise levels are generally moderate.
• Personal Protective Equipment (PPE) is provided and required where applicable.
• Schedule flexibility is required, including early mornings, nights, weekends, and holidays based on event schedules.
• Travel outside of the Miami area is required, including the possibility of overnight stays.

Benefits

• Medical, dental, vision, and life insurance.
• 401K with company match.
• Paid time off (PTO).
• Holiday pay.