Delivery Practice Manager, WWPS ProServe
About the role
The Amazon Web Services Professional Services (AWS ProServe) team is seeking an experienced Delivery Practice Manager (DPM). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
Responsibilities
- Build and manage a high-performing team of Delivery Consultants
- Collaborate with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
- Develop and oversee the implementation of innovative, forward-looking IT strategies for customers
- Manage practice P&L, ensuring on-time and within-budget delivery of customer engagements
- Drive business development initiatives and exceed customer satisfaction targets
Requirements
Currently possess and maintain an active TS/SCI security clearance. After start, the selected candidate must have the ability to obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.
Qualifications
- 10+ years of IT consulting/management with IT Transformation in customer-facing roles experience
- Bachelor's degree in Computer Science, Math, or a related field
- 3+ years of direct people management leading a team of consultants experience
- Experience with customer relationship management, especially C-suite level customer engagement
- Experience with software development life cycle (sdlc) and agile/iterative methodologies
Preferred Qualifications
- Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)
- Experience with design of modern, scalable delivery models for technology consulting services
- Experience with business development work including complex agreements w/ integrators and ISVs
Benefits
Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.