Delivery Manager

Your Responsibilities

• Own Objective and Key Results (OKR) operating discipline
• Own the documentation and communication of quarterly OKRs across teams
• Track quarterly OKR progress with monthly updates
• Surface risks early. Escalate when commitments are at risk
• Track key result progress and surface risk to OKR commitments
• Maintain a frequent, low-ceremony reporting cadence with the VP of Product, Sr. Director of Engineering, and Product Managers
• Capture and shepherd requirements for initiatives without an embedded Product Manager
• Translate incoming stakeholder and engineering asks into requirements engineers can act on
• Shepherd requirements through delivery
• Manage cross-team dependencies so the right hand-offs happen before they become blockers
• Surface tech-debt and package health as capacity inputs

Qualifications

• At least 4 years of experience in a delivery, project, or program management role inside an engineering organization at a product company
• Working understanding of how software is designed, built, tested, and shipped, including the roles of product managers, designers, engineers, QA, and infrastructure
• Experience operating in Kanban, Scrum, or other Agile methods, with the maturity to adapt the method to the team rather than impose it
• Ability to capture clear, actionable requirements documentation from incoming stakeholders and engineering asks
• Strong written communication. This role produces requirements documentation, OKR updates, retro outputs, and delivery reports that others act on
• Track record of removing impediments and resolving cross-team dependencies without escalating every time
• Experience & Skills: 6+ years of delivery, project, or program management experience
• Familiarity with Kanban flow metrics (WIP, cycle time, throughput, aging) and using them to coach team behavior
• Experience working with engineering-led initiatives (infrastructure, platform, AI, compliance, data) where there is no embedded Product Manager
• Comfort working across a maturing product organization that still has uneven role clarity and stakeholder habits
• Familiarity with healthcare, social-impact, or mission-driven SaaS environments