Delivery Practice Manager, WWPS ProServe

About the role

The Amazon Web Services Professional Services (AWS ProServe) team is seeking an experienced Delivery Practice Manager (DPM). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.

Responsibilities

• Build and manage a high-performing team of Delivery Consultants
• Collaborate with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
• Develop and oversee the implementation of innovative, forward-looking IT strategies for customers
• Manage practice P&L, ensuring on-time and within-budget delivery of customer engagements
• Drive business development initiatives and exceed customer satisfaction targets

Requirements

Currently possess and maintain an active TS/SCI security clearance. After start, the selected candidate must have the ability to obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Qualifications

• 10+ years of IT consulting/management with IT Transformation in customer-facing roles experience
• Bachelor's degree in Computer Science, Math, or a related field
• 3+ years of direct people management leading a team of consultants experience
• Experience with customer relationship management, especially C-suite level customer engagement
• Experience with software development life cycle (sdlc) and agile/iterative methodologies

Skills

Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance.

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.