Delivery Merchandiser Retail - Class A CDL Alabama

Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages a diverse beverage portfolio, including several beloved global and regional brands.

About the role

The Delivery Merchandiser (DM) is a key member of the Retail Sales team, responsible for selling in, delivering, and merchandising beverage products from PepsiCo, Keurig Dr Pepper, and Buffalo Rock private label brands. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Responsibilities

• Service all assigned accounts according to Buffalo Rock Standards and Franchise Policy for service frequency.
• Perform route-specific activities, including selling new products, setting up incremental displays, securing additional merchandising space, and executing promotions.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity per Company Policy and visit weekly all transshipping accounts to pick up pallets, trays, etc.
• Take ownership of assigned accounts to ensure the group's success.
• Communicate new accounts and any changes to existing accounts (ownership, closure) to the supervisor.
• Complete all required paperwork accurately and on time.
• Monitor assigned accounts for CDA compliance.
• Communicate daily with supervisor regarding product shortages, returns, refused orders, order changes, account updates, or operational items.
• Achieve required percentage of Strategic Execution Objectives and key account program objectives.
• Properly rotate all products and remove damaged or out-of-date products per Company policy.
• Pick up pallets, trays, and CO2 on each visit and document via proper paperwork.
• Assist management in reporting competitive activity, achieving sales goals, and promoting Core Values.
• Follow all DOT Regulations, Company Policy, and Procedures for truck check-out, check-in, and settlement processes.
• Work weekends, non-traditional hours, and holidays as needed.
• Attend all scheduled meetings requiring your presence or participation.
• Adhere to customer policies for vendors/suppliers, including business conduct, ethics, legal, delivery, and merchandising policies.
• Exhibit high ethical and moral conduct while representing Buffalo Rock.
• Complete assigned training curriculum, including online and facilitated training.
• Take reasonable precautions to protect the Company from damages, theft, or liabilities and ensure safety of employee-partners, customers, and property.
• Honor all business commitments.
• Embody Buffalo Rock’s Purpose: “Building brands through legendary service and remarkable people.”
• Live Buffalo Rock’s Core Values: Committed to serving our communities, customer success drives our success, integrity matters, obsessed with continuous improvement, we care for each other, win the day.

Requirements

• High School Diploma or GED (required).
• No prior experience necessary (preferred).
• Valid state driver’s license with a good driving record.
• Valid state Class A Commercial Driver License (where applicable).
• D.O.T Certified (where applicable).
• Ability to work flexible hours, including weekends, non-traditional hours, and holidays.

Skills

• Accuracy and attention to detail.
• Accountability and integrity.
• Strong written and oral communication.
• Customer-oriented with a focus on service.
• Basic mathematics for problem-solving.
• Safety awareness.
• Sales ability and interpersonal skills.
• Organized and goal-oriented.

Work environment

This position involves working both inside and outside, with exposure to extreme temperatures (heat and cold), rain, or snow for extended periods.

Physical demands

• Stand: Constantly (more than 66% of the time).
• Walk: Constantly.
• Sit: Occasionally (up to 33% of the time).
• Manually manipulate/grasp/reach outward: Constantly.
• Reach above shoulder: Constantly.
• Speak: Constantly.
• Climb/crawl: Occasionally.
• Squat or kneel: Frequently (33%-66% of the time).
• Bend: Frequently.
• Lift/Carry:
  • 10 lbs. or less: Frequently.
  • 11-20 lbs.: Frequently.
  • 21-50 lbs.: Frequently.
  • 51-100 lbs.: Occasionally.
  • Over 100 lbs.: Not applicable.
• Push/Pull:
  • 12 lbs. or less: Constantly.
  • 13-25 lbs.: Constantly.
  • 26-40 lbs.: Constantly.
  • 41-100 lbs.: Occasionally.

Knowledge

• Sales and marketing principles, including strategy, tactics, product demonstration, and sales techniques.
• Customer and personal service, including needs assessment and quality standards.
• English language, including grammar, spelling, and composition.
• Mathematics, including arithmetic, algebra, and geometry.