Delivery Merchandiser Retail - Class A CDL

Essential Functions

• Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.
• Perform specific activities of the assigned route – This includes but is not limited to the selling in of new products, incremental displays, additional merchandising space, and promotions.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Company Policy and Procedures, and visit weekly all transshipping accounts to pick up pallets, trays, etc.
• Take ownership of assigned accounts to ensure the group's success.
• Communicate to the supervisor all new accounts in your assigned sales area.
• Notify supervisor of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Monitor all assigned accounts for CDA compliance.
• Communicate daily with supervisor on any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
• Achieve required percentage of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
• Remove all damaged and out-of-date products on each account visit following Company policy and procedure.
• Ensure pallets, trays and CO2 are picked up on each visit and documented by proper paperwork.
• Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting the Core Values.
• Follow all DOT Regulations, Company Policy, and Procedures as they relate to truck check-out, truck check-in, and all settlement processes.
• Required to work weekends, non-traditional hours and Holidays as needed.
• Attend all scheduled meetings requiring your presence and / or participation.
• Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
• Perform all other duties as assigned.

Competencies

• Accuracy - Ability to perform work accurately and thoroughly.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Mathematics – Ability to use mathematics to solve problems.
• Safety Awareness - Ability to identify and correct conditions that affect employee safety.
• Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.

Work environment

This position is subject to working conditions related to the individual unique working conditions at each account. Working conditions will be inside and outside where temperatures will vary from extreme heat to extreme cold, working in rain or snow, all for extended periods.

Required education and experience

• Education: High School Diploma or General Education Degree (GED)
• Experience: No prior experience necessary

Tools and Technology

• iPhone/iPad, smartphone
• Technology: TimeClock Plus

Knowledge

• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Customer and Personal Service - Knowledge of principles and methods for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Mathematics - Knowledge of arithmetic, algebra, geometry and their applications.