Delivery Manager - TJ Sheehan
Sheehan Family Companies · Westmoreland, NY · Today
On-siteManagement$50k–$60k/yrFull-time
About the role
Assist with managing the delivery department to maximize safety, efficiency and customer service.
Responsibilities
- Ensure compliance of all DOT regulations
- Ensure Delivery Department is appropriately staffed at all times
- Monitor terminal time and review MobileCast daily with drivers
- Oversee morning delivery logistics
- Oversee PM Dispatch
- Be the backup for AM and PM Dispatch
- Be the backup for routers
- Daily dispatch of vehicle, drivers and equipment
- Formulate and maintain delivery schedules and route
- Conduct regular checks on delivery drivers
- Track and maintain employee hours for payroll
- Maintain DOT Files
- Conduct regular performance evaluations of delivery personnel
- Distribute Mobilecast equipped phone units accordingly to drivers during dispatch
- Distribute route books and documentation to drivers during dispatch
- Ensure every order scheduled for delivery is set up for dispatch and delivered on time
- Handle and track driver phone calls regarding customer issues
- Ensure timely filing of any and all insurance or accident reports
- Resolve customer complaints
- Other duties as assigned
Requirements
- Associate or Bachelors in related major preferred
- Excellent written and oral communication
- Strong computer knowledge, especially Excel and Word
- Previous transportation / delivery dispatch experience preferred
- Managerial Experience with excellent decision making ability
- Ability and willingness to work independently
Physical Demands
- Sufficient manual dexterity to operate business equipment including, but not limited to, forklifts, hand jacks, etc.
- Climbing stairs and inclined surfaces on an occasional basis
- Walking on hard surfaces on a frequent basis
- Frequent exposure to temperatures ranging from 30 - 100 degrees F on a seasonal basis
- Two handed lifting of up to 40 pounds from floor to shoulder height on an occasional basis
- Two handed lifting of kegs up to 160 pounds from floor to waist
Pay
$50,000 - $60,000 annually depending on experience