Delivery Manager

Responsibilities

• Lead Program Increment preparation and planning activities across the portfolio.
• Facilitate decomposition of epics into features and support the maintenance of portfolio-level Kanban boards and delivery calendars.
• Manage dependencies across the portfolio, shared services teams, and enterprise platforms.
• Monitor and communicate delivery performance through sprint and Program Increment metrics.
• Develop portfolio status reporting and executive communications.
• Support resource capacity planning and portfolio prioritization.
• Deliver new technology capabilities, enhancements, and product improvements that drive business value.
• Define testing strategies and coordinate defect triage activities.
• Lead release management activities, including cutover planning and execution.
• Ensure successful transition of new products and capabilities into support organizations.
• Drive incident resolution and escalation processes for critical issues.
• Provide oversight for continuous delivery, operational stability, and product performance.
• Partner with vendors and strategic suppliers to deliver services, capabilities, and technology solutions.
• Foster collaboration between business stakeholders, delivery teams, and leadership to achieve portfolio objectives.

Requirements

• Bachelor’s degree from an accredited university and at least 5 years of information technology delivery experience.
• In lieu of a degree, 8 years of information technology delivery experience is required.
• Experience delivering technology products and solutions.
• Experience working with cross-functional information technology and business teams.
• Demonstrated success communicating technical concepts to business leaders and business priorities to technical teams.
• Experience leading complex initiatives through ambiguity and translating strategic objectives into executable delivery plans.
• Experience working within agile delivery environments.

Preferred Qualifications

• Experience delivering products using the Scaled Agile Framework.
• Procurement and Planning technology experience.
• Experience serving in a Delivery Manager role.
• Working knowledge of enterprise software licensing agreements.
• Experience using Jira and Confluence.

Physical Requirements

• Number of Days in Office: 3

Pay Range

$125,400-$182,900

Benefits

• Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
• Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
• Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
• Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities

About the Role

A Taste Of Your Responsibilities, Ingredients Required For Your Success, and Preferred Qualifications sections provide more detailed information about the role and qualifications.