Delivery Manager, L2C (US)

What You’ll Own

• Lead the design and delivery of core Lead-to-Cash transformation initiatives, driving strategy and execution across CPQ, pricing, quote-to-cash processes, and deal lifecycle management.
• Oversee daily project delivery activities, leading onshore and offshore teams to ensure quality outcomes and on-time delivery.
• Plan and lead working sessions and workshops focused on product configuration models, pricing structures, deal workflows, and approval frameworks.
• Partner with client stakeholders across Sales, Pricing, Product Management, Revenue Operations, and IT to align processes, systems, and business objectives.
• Ai & Product Ownership
• Oversee the design and delivery of AI-driven L2C transformation initiatives, partnering with business and technology stakeholders to embed AI-agents and automation across CPQ, pricing, and revenue operations processes.
• Take on Product Owner responsibilities for custom AI-agents to ensure they are fit for purpose and effective in solving our clients’ business problems.
• Solution Design & Implementation
• Define and design future-state L2C processes that support business models, including complex product configurations, services, and bundled offerings.
• Convert business requirements into functional specifications, user stories, and system configuration documentation to support solution implementation.
• Implement capabilities such as guided selling, pricing logic, discount controls, approval workflows, and margin transparency within Lead-to-Cash platforms.
• Ensure effective integration across the L2C technology ecosystem, including CPQ, CRM platforms, pricing engines, contract management systems, ERP, and order management tools.
• Team Leadership & Company Impact
• Coach and mentor junior team members to accelerate their development and build the next generation of high-performing L2C practitioners.
• Support business development efforts by contributing to proposals, solution architecture, and the expansion of L2C consulting capabilities.

Who Thrives Here

• You’ve led complex, technology-enabled transformation programs from design through delivery and have hands on experience across Lead-to-Cash (L2C).
• You know how to navigate client organizations, align stakeholders across Sales, Pricing, and Revenue Operations, and translate business complexity into scalable solutions.
• You're as comfortable leading a C-level workshop as you are rolling up your sleeves to get the work done, and you’re energized by building the next generation of talent.

What you're looking for next

• You bring:
• 7+ years of experience supporting and leading complex, technology-enabled transformation and implementation initiatives (e.g., across Lead-to-Cash or Order-to-Cash), preferably with a top-tier consulting firm.
• Demonstrated exposure to front-office and customer-facing processes beyond traditional finance functions.
• Expertise across CPQ, pricing strategy, revenue operations, and deal lifecycle management.
• A passion for experimenting with new AI solutions and embedding them into traditional processes and workflows.
• A track record of delivering complex, technology-enabled programs in collaboration with senior client stakeholders.
• Experience leading project teams and developing junior practitioners.

Specifically, you bring

• Prior experience as a Product Owner, designing and customizing technology solutions.
• Experience working with Private Equity-backed companies and/or background in the technology/software industry.

What We Offer

• A pivotal role in our growth story. You'll work on high-stakes engagements with direct impact on client outcomes and TechTorch's reputation in the market.
• Direct access to leadership and real influence. You'll work closely with senior leadership and C-level client stakeholders from day one.
• Accelerated career trajectory. We promote on impact, not tenure. Show us what you can deliver, and we’ll give you the scope to match.
• High ownership and trust. We hire smart people and give them room to operate. You'll have autonomy to shape how engagements are run without unnecessary layers or bureaucracy.
• A profitable, fast-growing company. Bootstrapped, financially disciplined, and scaling quickly – with real momentum behind the business.
• Remote-first flexibility. Work where you are most productive.
• Competitive compensation and benefits. Base compensation between $160,000–$180,000, depending on experience, with a competitive, performance-driven bonus and a comprehensive benefits package including health coverage and additional perks.