Store Manager (Store 1162)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and performance through exceptional customer service and strategic management.

Responsibilities

• Manage and lead a multiunit store, ensuring prompt and courteous guest service.
• Support the shopping environment, promoting GameStop's guest benefits and managing associates.
• Process guest purchases and returns accurately, maintaining accurate records and adhering to company policies.
• Recruit, train, and supervise associates, ensuring they meet performance standards and comply with company policies.
• Ensure store cleanliness and organization, fulfilling inventory counts and handling defective merchandise.
• Lead the team in achieving sales and profit targets, while maintaining a safe and secure environment.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• At least 1 year of retail management experience required; 3 years preferred.
• Video game knowledge preferred.
• Outgoing personality with strong people skills, clear communication, and ability to work independently and as part of a team.

Skills and Abilities

• Genuine and individualized guest service.
• Clear verbal and written communication skills.
• Ability to work independently and manage stress in a fast-paced environment.
• Basic math and organizational skills.
• Ability to operate Point-of-Sale (POS) systems.
• Reliability and trustworthiness.