Delivery Manager – Financial Services

About the role

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

Our challenge: We are seeking an experienced Delivery Manager to lead large-scale technology delivery engagements for strategic banking clients. The ideal candidate will be responsible for end-to-end delivery, financial management, client engagement, operational governance, and successful execution of complex transformation programs. This role requires a strong balance of delivery excellence, commercial acumen, people leadership, and client relationship management while driving predictable outcomes across Agile and traditional delivery models.

Responsibilities

• Delivery Leadership: Own end-to-end delivery of multiple programs and portfolios within the Banking domain. Drive predictable, high-quality delivery while ensuring alignment with client business objectives. Manage delivery across onsite, nearshore, and offshore teams. Ensure delivery excellence through structured governance, risk management, and execution discipline. Lead large cross-functional teams across application development, cloud, data, digital, infrastructure, and AI initiatives.
• Staffing & Workforce Management: Own demand intake, resource planning, and workforce forecasting. Partner with recruitment teams to hire high-quality talent aligned with project requirements. Manage onboarding, deployment, utilization, and employee transitions. Optimize onsite/offshore resource mix to balance delivery quality and profitability. Drive resource pyramid optimization across senior, mid-level, and junior talent. Monitor utilization, bench management, succession planning, and performance management. Build strong delivery teams through coaching, mentoring, and career development.
• P&L / Commercial Accountability: Own delivery financials, including revenue, cost, gross margin, and profitability. Manage project forecasts, financial planning, and revenue recognition. Improve rate realization and optimize resource utilization. Identify and eliminate revenue leakage through proactive commercial governance. Monitor financial KPIs and implement corrective actions to improve margins. Support account growth through solutioning, estimation, commercial proposals, and account expansion.
• Fixed-Price / Outcome-Based Delivery: Successfully deliver fixed-price and outcome