Delivery Leader, Safety Services
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers—amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility—our people are energized problem solvers that take pride in how the work we do changes the world for the better.
About the Role
As the Delivery Leader, Safety Services, you will manage the North American Safety Solutions business team. Your goal is to achieve annual financial metrics, including revenue, gross margin, orders, indirect costs, and customer satisfaction index targets. You will lead a large North American organization of approximately 20 accomplished technical resources across multiple industry-focused consultations. The team includes consultants, team leaders, and dotted-line responsibilities for project managers.
You will also lead the development of the Safety Solutions business strategy through a direct team, utilizing shared resources such as the Global Engineering Center (GEC), other Lifecycle Services capabilities, application consultants, proposal engineers, and project administrative personnel. Collaboration with Global Sales and Marketing teams, North America Lifecycle Services Commercial Teams, Regional Services & Solutions Directors (RSSDs), and other key partners will ensure the successful execution and growth of the Safety Solutions business.
You will influence and coordinate shared resources through the GEC and other organizations to deliver high-quality project outcomes. This role reports to the Delivery Director, Lifecycle Services, and follows a hybrid schedule with work locations in Milwaukee, WI or Mayfield Heights, OH.
Responsibilities
- Drive world-class safety practices in everything we do to ensure employees, customers, and project teams operate in a safe environment while delivering safety-related solutions and services.
- Drive business performance, profitability, operational excellence, and sustainable growth for the North American Safety Solutions business.
- Develop and execute workforce strategies that support employee engagement, technical capability growth, career development, succession planning, mentorship, sponsorship, and talent retention.
- Deliver superior customer satisfaction through exceptional project execution, quality delivery, disciplined project management, and strong customer relationships.
- Embrace and promote Rockwell Automation's cultural pillars:
- Strengthen our commitment to integrity, diversity, and inclusion.
- Benchmark ourselves against the best-in-class organizations.
- Increase the speed and quality of decision-making.
- Foster continuous innovation and a steady stream of fresh ideas.
Requirements
- Bachelor’s degree or equivalent years of experience.
- Legal authorization to work in the U.S. (We will not sponsor individuals for employment visas, now or in the future, for this job opening).
- Ability to travel 20% of the time.
Preferred Qualifications
- Experience identifying opportunities for partnerships, strategic alliances, and acquisitions that support the Safety Solutions growth strategy and improve revenue and profitability.
- Solutions to drive standards and repeatable ways of working to reduce risk, accelerate schedule, and achieve high consistent quality.
- Experience as a recognized authority within industrial automation on industrial machine safety, LOTO, functional safety, and related Safety Solutions.
- Collaboration with commercial and sales organizations to drive growth and customer success.
- Knowledge to identify Safety Solutions capability development needs and establish direction for training, organizational development, succession planning, and talent management.
- Leadership experience of high-performing teams and a culture focused on customer success, project quality, and operational excellence.
- Prior responsibility for financial business performance of over a $15M+ annual revenue portfolio.
Benefits
- Health Insurance including Medical, Dental, and Vision.
- 401k.
- Paid Time off.
- Parental and Caregiver Leave.
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
Schedule
Employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.