Delivery Lead, Systems Integrations

About the role

We are hiring a hands-on Delivery Lead within Systems Integrations to take end-to-end ownership of how new business systems land at Nscale. You will run a portfolio of three to five concurrent rollouts at different stages of maturity, from initial discovery through go-live and clean handoff to the dedicated technical owner within Enterprise Systems.

What You’ll Be Doing

• Own end-to-end delivery of three to five concurrent enterprise system rollouts from discovery through go-live and BAU handoff.
• Run structured stakeholder discovery to understand current processes, pain points, and target state, going deep enough to push back credibly on requirements that do not stand up.
• Define how each system should be used at Nscale, with templates, conventions, standards, and a clear point of view on what good looks like.
• Synthesise inputs from business stakeholders, vendors, and existing systems into recommended solution designs covering configuration, integrations, role model, data flows, and rollout sequencing.
• Pressure-test designs through the Architecture Review Board before commitment and carry decisions back into delivery.
• Translate Nscale’s operating model into simple, scalable system designs that avoid unnecessary customisation and technical debt.
• Review, challenge, and rationalise designs proposed by vendors and system integrators to remove complexity before it lands in the system.
• Define a minimum viable go-live and phased roadmap for each rollout that supports rapid scaling without over-engineering.
• Own vendor onboarding, configuration, integration into the wider Nscale stack, data migration, UAT, training, and go-live.
• Direct internal Systems Integration Engineers, partner technical owners, and third-party implementation partners as the work demands.
• Make decisive calls on trade-offs across scope, time, cost, and quality, and escalate cleanly when decisions need to move up.
• Manage vendor relationships through selection, training, implementation, and ongoing support phases, including contract scope, change orders, and escalations.
• Hold partners to their commitments and rework when the work does not meet the standard.
• Carry three to five concurrent rollouts at different stages of maturity without dropping the standard on any of them.
• Sequence work across the portfolio so discovery, build, and stabilisation phases are balanced and team capacity is used well.
• Build the playbook, templates, and ways of working that turn this from a series of individual rollouts into a repeatable Nscale capability.
• Hand off cleanly to the technical expert within Enterprise Systems who will own each system in BAU.
• Maintain weekly delivery reporting across the portfolio, with clear callouts on risks, decisions needed, and dependencies.

Who You’ll Work With

• Business function owners across Finance, People, Operations, DC Ops, and other teams;
• The Senior Director, Enterprise Systems;
• The wider Enterprise Systems team, including the technical experts who will inherit each system in BAU;
• Enterprise Architecture and the Architecture Review Board;
• Tech Ops;
• Third-party implementation partners;
• Vendors.

About You

• You have 5+ years’ experience delivering enterprise applications end to end, ideally across ERP, treasury, project management, HCM, or operational platforms.
• You are comfortable doing the work yourself: stakeholder interviews, requirements, design, configuration walkthroughs, vendor pushback, UAT scripts, and training sessions.
• You have strong synthesis skills and can take messy input from many directions and land on a clear, defensible recommendation rather than a list of options.
• You bring an operator mindset: you unblock yourself, drive vendors, and make decisions without waiting for permission.
• You have demonstrable experience integrating SaaS business systems into a wider stack covering ERP, identity, HCM, and data platforms.
• You are comfortable carrying multiple concurrent deliveries at different stages of maturity without dropping the standard on any of them.
• You understand how SaaS systems are configured and integrated, even if you are not doing the deep technical work yourself, and you can hold technical partners to account.
• You are confident pushing back on system integrators, vendors, and senior stakeholders when needed.
• You have a forward-thinking mindset that sees each business system as part of a broader data and analytics architecture.
• Curiosity about Palantir Foundry is a plus.
• Experience in high-growth, M&A-active, or capital-intensive industries is a plus.

What We Can Offer You

• A highly competitive package, including base salary and equity, with reviews every 12 months.
• The chance to join a fast-growing tech startup, push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI.
• A dynamic progression plan tailored to your ambitions, with opportunities to grow by trying new things, leading, challenging the status quo, and owning your impact.
• Human-first flexibility: we trust Nscalers to deliver and give you the autonomy to shape your day around life’s moments.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

Salary Range

$190,000 - $250,000 USD