Delivery Driver

Additional Considerations (if Any)

About the role

Job Title: Delivery Driver
Department: Grocery
FLSA: Non-Exempt

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Delivers products to customers, collects payment, and makes change for payment when necessary.
• Returns payments and beginning cash to store.
• Maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Assists in other areas of store as needed.
• Performs other job-related duties and special projects as required.
• Facilitates the maintenance and upkeep to delivery vehicles.

Requirements

• No specific education required.
• Physical Requirements: Visual requirements include: ability to see detail at near range with or without correction. Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds. Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions. Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination.
• Working Conditions: Continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard. Significant work pace/pressure to deliver product in a timely manner.
• Equipment Used to Perform Job: Delivery vehicle, telephone.

Worker Characteristics

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
• Good verbal and written communication skills.
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
• Ability to identify problems, develop and execute solutions.

Knowledge, Skills, Abilities And Worker Characteristics

• Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.

Qualifications

• Employees must possess a valid driver’s license, with no DOT restrictions, and be 18 years or older to drive a company vehicle.

Skills

• Financial Responsibility: Responsible for payments received for delivery of products when applicable.

Contacts

• Has daily contact with store personnel, customers, and the general public.

Special Requirements

• Employees must possess a valid driver’s license, with no DOT restrictions, and be 18 years or older to drive a company vehicle.

Employment is contingent upon the successful completion of a pre employment drug screen.