Delivery Driver

Job Details

Reporting to the Driver Supervisor, the Delivery Driver is a motivated and detail-oriented individual responsible for delivering aftermarket collision auto parts to customers' specified locations, collecting payments, and maintaining positive customer relationships.

Duties/Responsibilities

• Delivery of Auto Parts:
  • Safely and efficiently operate a Sprinter van to deliver aftermarket collision auto parts to customers' specified locations.
  • Follow delivery routes to optimize efficiency and ensure on-time deliveries.
  • Handle and load auto parts with care to prevent damage during transit.
  • Verify the accuracy of delivered items against the invoice and report any discrepancies.
• Payment Collection:
  • Collect payments from customers upon delivery, following company guidelines and protocols.
  • Handle cash and checks securely.
  • Report any payment issues or discrepancies to the appropriate department.
• Customer Service:
  • Interact with customers in a professional and friendly manner, maintaining a positive image for the company.
  • Address customer inquiries and concerns regarding deliveries and payments, or escalate issues as needed.
  • Build and maintain strong customer relationships through excellent service and communication.
• Vehicle Maintenance:
  • Conduct daily inspections of the delivery vehicle to ensure it is in proper working condition.
  • Perform routine maintenance tasks such as fueling, cleaning, and reporting any mechanical issues promptly.
  • Follow safety protocols and adhere to traffic laws while driving.
  • Record-Keeping:
    • Submit delivery and payment reports to the appropriate department as required.
  • Vehicle Safety:
    • Adhere to all traffic laws and regulations while operating the delivery vehicle.
    • Use seatbelts and ensure that the vehicle's safety features are functional.
    • Maintain a safe following distance and adjust driving speed according to road and weather conditions.
    • Avoid distracted driving, such as texting or using a mobile phone, while on the road.
    • Perform regular vehicle safety checks and report any issues immediately.
  • Loading and Unloading Safety:
    • Safely load and unload auto parts, using proper lifting techniques to prevent injuries.
    • Secure items within the delivery vehicle to prevent shifting during transit.
    • Use safety equipment, such as gloves and safety glasses, as appropriate.

  Required Skills/Abilities

  • High school diploma or equivalent.
  • Valid driver's license with a clean driving record.
  • Ability to handle cash and financial transactions accurately.
  • Familiarity with using technology such as GPS navigation and Microsoft Office.
  • Strong attention to detail and accuracy.
  • Excellent communication and teamwork skills.
  • Willingness to work in a fast-paced environment.
  • Knowledge of safety regulations and procedures is a plus.

  Personal/Professional Attributes

  • A friendly and sincere demeanor.
  • Strong teamwork skills with the ability to collaborate effectively.
  • Exceptional multitasking abilities with a keen eye for detail.
  • A “safety first” mindset.

  Physical Requirements

  • Lifting and Carrying: Ability to lift and carry heavy automotive parts, often weighing up to 60 pounds.
  • Standing and Walking: Ability to stand and walk for extended periods, especially during the loading and unloading of items.
  • Driving: Ability to sit and drive for extended periods, often in varying weather conditions and traffic situations.
  • Bending and Stooping: Ability to bend, stoop, and crouch while handling auto parts or performing maintenance tasks on the delivery vehicle.
  • Fine Motor Skills: Proficiency in handling and counting cash, checks, and receipts accurately.
  • Repetitive Motion: Ability to perform repetitive tasks, such as collecting payments and filling out delivery documentation.
  • Vision: Adequate vision to read maps, GPS devices, and complete paperwork accurately.
  • Ability to see and react to road signs, traffic signals, and other vehicles while driving.
  • Hearing: Sufficient hearing to communicate effectively with customers, coworkers, and other road users.
  • Ability to hear sirens, horns, and other auditory cues while driving.
  • Balance and Coordination: Maintain balance and coordination while moving around the delivery vehicle and when loading and unloading items.
  • Overall Physical Health: Good overall physical health to meet the demands of the job, including sitting for extended periods and performing physically demanding tasks.
  • Safety Awareness: Ability to follow safety protocols, recognize potential hazards, and respond appropriately to ensure personal safety and the safety of others.
  • Physical Endurance: Physical stamina to work extended hours and complete deliveries within established timelines.
  • Ability to handle the demands of a physically active job.